M E D A L I S T 8 6 4 1 SEAGATE Native| Translation ------+-----+-----+----- Form 3.5"/SLIMLINE Cylinders |16383| 1023| 1024 Capacity form/unform 8606/ MB Heads 8| 16| | 16 Seek time / track 11.0/ ms Sector/track | 63| 63| 63 Controller ULTRA ATA Precompensation Cache/Buffer 128 KB Landing Zone Data transfer rate 17.000 MB/S int Bytes/Sector 512 33.300 MB/S ext UDMA2 Recording method PRML 16/17 operating | non-operating -------------+-------------- Supply voltage 5/12 V Temperature *C 5 55 | -40 60 Power: sleep W Humidity % | standby 0.9 W Altitude km | idle 4.9 W Shock g 10 | 75 seek 9.1 W Rotation RPM 5400 read/write 5.5 W Acoustic dBA 30 spin-up W ECC Bit MTBF h 300000 Warranty Month 36 Lift/Lock/Park YES Certificates ********************************************************************** L A Y O U T ********************************************************************** SEAGATE ST38641A INSTALLATION GUIDE J2 40 pin I/O Cable Connection | pin-20 removed | +--------- |---------+-------1-/---------\ TOP (HDA) -+::::::::::*::::::::1| : : : : | 0 0 0 0 |-- +--------------------+8|-|-|-|-+-5-G-G-12+ BOTTOM | | | | Master ON, Slave OFF --+ | | | Slave Present (when Master ON) ----+ | | Cable Select (when Slave OFF) ----+ | | Reserved ------+ | Limit capacity --------+ Limit Capacity jumper sets the default cylinder translation to 4092 to solve issues with certain BIOS that only auto-detect. Total available sectors are still at full capacity as reported via Identify Drive data words 52 - 61. Third party partitioning software may be needed to achieve full capacity if this option jumper is used. ********************************************************************** J U M P E R S ********************************************************************** SEAGATE ST38641A INSTALLATION GUIDE Jumper settings =============== Master/slave configuration -------------------------- You must establish a master/slave relationship between two drives that are attached to a single AT bus. You can configure a drive to be a master or slave by setting the master/slave jumpers. These drives support master/slave configuration using the cable select option. This requires a special daisy-chain cable that grounds pin 28 (CSEL) on one of its two drive connectors. If you attach the drive to the grounded CSEL connector, it becomes a master. If you attach the drive to the ungrounded CSEL connector, it becomes a slave. To use this option, the host system and both drives must support cable select, and both drives must be configured for cable select. To configure this drive for cable select, install a jumper. For the master drive to recognize the slave drive using the DASP- signal, the slave drive must assert the DASP- signal at power up, and the master drive must monitor DASP- at power up. Alternate capacity jumper ------------------------- Some older computers may "hang" if their BIOS detects a hard drive that has more than 4,092 cylinders at startup. To allow these computers to recognize the ST38641A, the ST36531A, the ST34321 or the ST33221A, these drives include a capacity-limiting jumper, which sets the drive's default translation geometry to 4,092 cylinders. This limits the drive's capacity to 2.1 Gbytes, unless third-party software is used. Identify Drive command ---------------------- The Identify Drive command (command code ECH) transfers information about the drive to the host following power up. The data is organized as a single 512-byte block of data. All reserved bits or words should be set to zero. Parameters listed with an "x" are drive-specific or vary with the state of the drive. Note. If the alternate capacity jumper is installed on these drives, the drive capacity is reduced in word 1 to 4,092 cylinders. J2 40 pin I/O Cable Connection | pin-20 removed | +--------- |---------+-------1-/---------\ TOP (HDA) -+::::::::::*::::::::1| : : : : | 0 0 0 0 |-- +--------------------+8|-|-|-|-+-5-G-G-12+ BOTTOM | | | | Master ON, Slave OFF --+ | | | Slave Present (when Master ON) ----+ | | Cable Select (when Slave OFF) ----+ | | Reserved ------+ | Limit capacity --------+ Limit Capacity jumper sets the default cylinder translation to 4092 to solve issues with certain BIOS that only auto-detect. Total available sectors are still at full capacity as reported via Identify Drive data words 52 - 61. Third party partitioning software may be needed to achieve full capacity if this option jumper is used. ********************************************************************** I N S T A L L ********************************************************************** SEAGATE ST38641A MEDALIST INSTALLATION GUIDE Notes on installation ===================== Installation direction ---------------------- horizontally vertically +-----------------+ +--+ +--+ | | | +-----+ +-----+ | | | | | | | | | +-+-----------------+-+ | | | | | | +---------------------+ | | | | | | | | | | | | | | | | | | +---------------------+ | +-----+ +-----+ | +-+-----------------+-+ +--+ +--+ | | | | +-----------------+ The drive will operate in all axis (6 directions). Drive mounting -------------- You can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the bottom-mounting holes. Important mounting precautions: ------------------------------- - Allow a minimum clearance of 0.030 inches (0.76 mm) around the entire perimeter of the drive for cooling. - Use only 6 -32 UNC mounting screws. - Do not insert the mounting screws more than 0.25 inches (6.25 mm) into the mounting holes. - Do not overtighten the mounting screws (maximum torque: 3 inch-lb). - Do not use a drive interface cable that is more than 18 inches long. ATA interface ------------- These drives use the industry-standard ATA task file interface that supports 16-bit data transfers. It supports ATA programmed input/output (PIO) modes 0, 1, 2, 3 and 4; multiword DMA modes 0, 1 and 2; and Ultra DMA modes 0, 1 and 2. The drive also supports the use of the IORDY signal to provide reliable high-speed data transfers. You can use a daisy-chain cable to connect two drives to a single AT host bus. For detailed information regarding the ATA interface, refer to the draft of AT Attachment with Packet Interface Extension (ATA/ ATAPI-4), NCITS T13 1153D, subsequently referred to as the Draft ATA-4 Standard. ********************************************************************** F E A T U R E S ********************************************************************** SEAGATE ST38641A MEDALIST INSTALLATION GUIDE Introduction ------------ The Medalist 8641 (ST38641A), Medalist 6531 (ST36531A), Medalist 4321 (ST34321A), Medalist 3221 (ST33221A) and Medalist 2110 (ST32110A) provide the following key features: - Low power consumption - Quiet operation - Support for S.M.A.R.T. drive monitoring and reporting - High instantaneous (burst) data-transfer rates (up to 33.3 Mbytes per second) using Ultra DMA mode 2 - Full-track multiple-sector transfer capability without local processor intervention - 128-Kbytes cache - State-of-the-art caching and on-the-fly error-correction algorithms - Support for Read Multiple and Write Multiple commands - Support for autodetection of master/slave drives that use cable select (CSEL) - These drives use MR recording heads and PRML technology, which provides the drives with increased areal density. Drive specifications -------------------- Unless otherwise noted, all specifications are measured under ambient conditions, at 25*C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the ST38641A, ST36531A, ST34321A, ST33221A and the ST32110A. Note. DOS systems cannot access more than 528 Mbytes on a drive unless 1) the host system supports and is configured for LBA addressing or for extended CHS addressing, 2) the host system contains a specialized drive controller, or 3) the host system runs BIOS translation software. Contact your Seagate (r) repre-sentative for details. LBA Mode -------- When addressing either drive in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n - 1, where n is the number of guaranteed sectors as defined above. Supported CHS translation geometries ------------------------------------ These drives support any translation geometry that satisfies all of the following conditions: - Sectors per track - 63 - Heads - 16 The ST38641A logical cylinders are: Logical cylinders=16,809,660 The ST36531A logical cylinders are: Logical cylinders=12,706,470 The ST34321A logical cylinders are: Logical cylinders=8,404,830 The ST33221A logical cylinders are: Logical cylinders=6,303,024 The ST32110A logical cylinders are: Logical cylinders= 4,124,736 Internal data-transfer rate (Mbits per second max) 140 I/O data-transfer rate (Mbytes per second max) 16.6 (PIO mode 4 with IORDY) 16.6 (multiword DMA mode 2) 33.3 (Ultra DMA mode 2) Interleave 1:1 Cache buffer (Kbytes) 128 Seek time --------- All seek times are measured using a 486 AT computer (or faster) with a 8.3 MHz I/O bus. The measurements are taken with nominal power at 25*C ambient temperature. All times are measured using drive diagnostics. Power Specifications -------------------- The drive receives DC power (+5V or +12V) through a four-pin standard drive power connector. Power consumption ----------------- Power requirements for the drives are listed in the table on page 9. Typical power measurements are based on an average of drives tested under nominal conditions, using 5.0V input voltage at 25*C ambient temperature. Spinup power is measured from the time of power-on to the time that the drive spindle reaches operating speed. During seek mode, the read/write actuator arm moves toward a specific position on the disc surface and does not execute a read or write operation. Servo electronics are active. Seek mode power represents the worst case power consumption, using only random seeks with read or write latency time. This mode is not typical and is provided for worst-case information. Read/Write power and current are measured with the heads on track, based on a 16-sector write followed by a 32-msec delay, then a 16-sector read followed by a 32-msec delay. Operating power and current are measured using 40 percent random seeks, 40 percent read/write mode (1 write for each 10 reads), and 20 percent drive inactive. Idle mode power is measured with the drive up to speed, with servo electronics active, and with the heads in a random track location. During Standby mode, the drive accepts commands, but the drive is not spinning, and the servo and read/write electronics are in power-down mode. Conducted noise --------------- Input noise ripple is measured at the host system power supply across an equivalent 80-ohm resistive load on the +12 volt line or an equivalent 15-ohm resistive load on the +5 volt line. - Using 12-volt power, the drive is expected to operate with a maximum of 120 mV peak-to-peak square-wave injected noise at up to 10 MHz. - Using 5-volt power, the drive is expected to operate with a maximum of 100 mV peak-to-peak square-wave injected noise at up to 10 MHz. Note. Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write current. Voltage tolerance ----------------- Voltage tolerance (including noise): 5V 5% and 12V 10% Active mode. The drive is in Active mode during the read/write and seek operations. Idle mode. The buffer remains enabled, and the drive accepts all commands and returns to Active mode any time disc access is necessary. Standby mode. The drive enters Standby mode when the host sends a Standby Immediate command. If the host has set the standby timer, the drive can also enter Standby mode automatically after the drive has been inactive for a specifiable length of time. The standby timer delay is established using a Standby or Idle command. In Standby mode, the heads are parked and the spindle is at rest. The drive accepts all commands and returns to Active mode any time disc access is necessary. Sleep mode. The drive enters Sleep mode after receiving a Sleep command from the host. The heads are parked and the spindle is at rest. The drive leaves Sleep mode after it receives a Hard Reset or Soft Reset from the host. After receiving a reset, the drive exits Sleep mode and enters Active mode with all current translation parameters intact. Standby timers. Each time the drive performs an Active function (read, write or seek), the standby timer is reinitialized and begins counting down from its specified delay times to zero. If the standby timer reaches zero before any drive activity is required, the drive makes a transition to Standby mode. In both Idle and Standby mode, the drive accepts all commands and returns to Active mode when disc access is necessary. Shock ------ All shock specifications assume that the drive is mounted securely with the input shock applied at the drive mounting screws. Shock may be applied in the X, Y or Z axis. Operating shock --------------- These drives comply with the performance levels specified in this document when subjected to a maximum operating shock of 10.0 Gs (based on half-sine shock pulses of 11 msec, as specified in MIL-STD-202F). Shocks are not to be repeated more than two times per second. Nonoperating shock ------------------ The nonoperating shock level that the drive can experience without incurring physical damage or degradation in performance when sub-sequently put into operation is 75 Gs (based on nonrepetitive halfsine shock pulses of 11 msec duration) or 200 Gs (based on nonrepetitive halfsine shock pulses of 2 msec duration). Shock pulses are defined by MIL-STD-202F. Vibration --------- All vibration specifications assume that the drive is mounted securely with the input vibration applied at the drive mounting screws. Vibration may be applied in the X, Y or Z axis. Operating vibration ------------------- The following table lists the maximum vibration levels that the drive may experience while meeting the performance standards specified in this document. 5-22 Hz 0.20-inch displacement (peak to peak) 22-350 Hz 0.50 Gs acceleration (zero to peak) Nonoperating vibration ---------------------- The following table lists the maximum nonoperating vibration that the drive may experience without incurring physical damage or degradation in performance when put into operation. 5-22 Hz 0.10-inch displacement (peak to peak) 22-350 Hz 5.0 Gs acceleration (zero to peak) Drive acoustics --------------- Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All measurements are generally consistent with ISO document 7779. Sound power measurements are taken under essentially free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward. For the seeking mode, the drive is placed in seek only. The number of seeks per second is defined by the following equation: Number of seeks per second=0.4/(average latency+average access time) Safety certification -------------------- The drives are recognized in accordance with UL 1950 and CSA C22.2 (950) and meet all applicable sections of IEC950 and EN 60950 as tested by TUV North America. Electromagnetic Compatibility ----------------------------- Hard drives that display the CE marking comply with European Union requirements specified in Electromagnetic Compatibility Directives. Testing is performed to standards EN50082-1 and EN55022-B. Seagate uses an independent laboratory to confirm compliance with the EC directives specified in the previous paragraph. Drives are tested in representative end-user systems. Although CE-marked Seagate drives comply with the directives when used in the test systems, we cannot guarantee that all systems will comply with the directives. The drive is designed for operation inside a properly designed enclosure, with properly shielded I/O cable (if necessary) and terminators on all unused I/O ports. Computer manufacturers and system integrators should confirm EMC compliance and provide CE marking for their products. Australian C-Tick If this model has the C-Tick marking, it complies with the Australia/New Zealand Standard AS/NZS3548 1995 and meets the Electromagnetic Compatibility (EMC) Framework requirements of Australia's Spectrum Management Agency (SMA). FCC verification ---------------- These drives are intended to be contained solely within a personal computer or similar enclosure (not attached as an external device). As such, each drive is considered to be a subassembly even when it is individually marketed to the customer. As a subassembly, no Federal Communications Commission verification or certification of the device is required. Seagate Technology, Inc. has tested this device in enclosures as described above to ensure that the total assembly (enclosure, disc drive, motherboard, power supply, etc.) does comply with the limits for a Class B computing device, pursuant to Subpart J, Part 15 of the FCC rules. Operation with noncertified assemblies is likely to result in interference to radio and television reception. Radio and Television Interference. This equipment generates and uses radio frequency energy and if not installed and used in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This equipment is designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television, which can be determined by turning the equipment on and off, you are encouraged to try one or more of the following corrective measures: - Reorient the receiving antenna. - Move the device to one side or the other of the radio or TV. - Move the device farther away from the radio or TV. - Plug the computer into a different outlet so that the receiver and computer are on different branch outlets. If necessary, you should consult your dealer or an experienced radio/television technician for additional suggestions. You may find helpful the following booklet prepared by the Federal Communications Commission: How to Identify and Resolve Radio-Television Interference Problems. This booklet is available from the Superintendent of Documents, U.S. Government Printing Office, Washington, DC 20402. Refer to publication number 004-000-00345-4. Handling and static-discharge precautions ----------------------------------------- After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge (ESD) hazards. Observe standard static-discharge precautions. A grounded wrist-strap is preferred. Handle the drive only by the sides of the head/disc assembly. Avoid contact with the printed circuit board, all electronic components and the interface connector. Do not apply pressure to the top cover of the drive. Always rest the drive on a padded antistatic surface until you mount it in the host system. S.M.A.R.T. ---------- S.M.A.R.T. provides nearterm failure prediction for disc drives. When S.M.A.R.T. is enabled, the drive monitors predetermined drive attributes that are susceptible to degradation over time. If selfmonitoring determines that a failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable. S.M.A.R.T. predictability is limited to the attributes the drive can monitor. For more information on S.M.A.R.T. commands and implementation, see the Draft ATA-4 Standard. These drives are shipped with S.M.A.R.T. features disabled. You must have a recent BIOS or software package that supports S.M.A.R.T. to enable the feature. The table below shows the S.M.A.R.T. command codes that these drives use. ********************************************************************** G E N E R A L ********************************************************************** SEAGATE SUPPORT SERVICES Seagate Technology ------------------ Technical Support Services If you need assistance installing your drive, consult your dealer. Dealers are familiar with their unique system configurations and can help you with system conflicts and other technical issues. If you need additional assistance with your Seagate(r) drive or other Seagate products, use one of the Seagate technical support services listed below. SeaFONE at 1-800-SEAGATE (1-800-732-4283) Seagate's 800 number allows toll-free access to automated self-help services, providing answers to commonly asked questions, troubleshooting tips and specifications for disc drives and tape drives. This service is available 24 hours daily and requires a touch-tone phone. If you need to speak to a technical support engineer, dial this number and listen to the options for technical support. (International callers can also reach this automated self-help service by dialing 408-456-4496). Seagate Technology online services Using a modem, you can obtain troubleshooting tips, free utility programs, drive specifications and jumper settings for Seagate's entire product line. You can also download software for installing and analyzing your drive. SeaNET You can obtain technical information on Seagate drives, Seagate software and much more over the Internet from Seagate's World Wide Web home page (http://www.seagate.com) or Seagate's ftp server (ftp://ftp.seagate.com). You may also send E-mail with your questions to DiscSupport@ Seagate.com or TapeSupport@Seagate.com. SeaBOARD SeaBOARD is a computer bulletin board system (BBS) that contains information about Seagate's disc and tape drive products and is available 24 hours daily. Set your communications software to eight data bits, no parity and one stop bit (8-N-1). SeaBOARD phone numbers are listed in the following table. BBS Location Modem number United States Disc: 408-434-1080; Tape: 408-456-4415 England 44-1628-478011 France 33 1-48 25 35 95 Germany 49-89-140-9331 Singapore 65-292-6973 Thailand 662-531-8111 Australia 61-2-9756-2359 Taiwan 886-2-719-6075 Seagate CompuServe forum Online technical support for Seagate products is available on CompuServe. To access our technical support forum, type go seagate. This forum provides information similar to that found on SeaBOARD. In addition, you can type questions or browse through previous questions and answers on the forum messages. Seagate Technology FAX services SeaFAX You can use a touch-tone telephone to access Seagate's automated FAX system to receive technical support information by return FAX. This service is available 24 hours daily. Location Telephone number United States 1-800-SEAGATE or 408-456-4496 England 44-1628-894084 Australia 61-2-9756-5170 Seagate technical support FAX You can FAX questions or comments to technical support specialists 24 hours daily. Responses are sent during business hours. Location FAX number United States 408-944-9120 England 44-1628-890660 France 33 1-46 04 42 50 Germany 49-89-1430-5100 Australia 61-2-9725-4052 Singapore 65-293-4722 Hong Kong 852-2368 7173 Taiwan 886-2-715-2923 Korea 82-2-556-7294/4251 Seagate technical support You can talk to a technical support specialist during business hours Monday through Friday for one-on-one technical help. Before calling, note your system configuration and drive model number (STxxxx). There are several technical support phone numbers available for various Seagate products. Location Telephone number United States Please dial 1-800-SEAGATE for the specific product telephone number. (6:00 A.M. to 11:15 A.M., 12:30 P.M. to 5:00 P.M., Pacific time, M-F) England 44-1628-894083 (10:00 A.M. to 1:00 P.M., 2:00 P.M. to 5:00 P.M., M-F) France 33 1-41 86 10 86 (9:30 A.M. to 12:30 P.M., 2:00 P.M. to 5:00 P.M., M-F) Germany Disc: 49-89-140-9332; (9:30 A.M. to 12:30 P.M., 2:00 P.M. to 4:00 P.M., M-F) Tape: 49-89-140-9333 Australia 61-2-9725-3366 (9:00 A.M. to 5:00 P.M., M-F) Singapore 65-290-3998 (9:00 A.M. to 12:00 P.M., 2:00 P.M. to 5:00 P.M., M-F) Hong Kong 852-2368 9918 Taiwan 886-2-514-2237 Korea 82-2-556-8241 SeaTDD 408-944-9121 Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily and exchange messages with a technical support specialist between 6:00 A.M. to 11:15 A.M. and 12:30 P.M. to 5:00 P.M. (Pacific time) Monday through Friday. Customer Service Centers Seagate direct OEM, Distribution, System Integrator and Retail customers should contact your Seagate Service Representative for warranty information. Other customers contact your place of purchase. Seagate offers comprehensive customer support for all Seagate drives. Seagate customer service centers are the only facilities authorized to service Seagate drives. These services are available worldwide. Location Telephone number FAX number United States 1-800-468-3472; 405-949-6740 Other Americas (Canada & Brazil) 405-949-6706; 405-949-6738 Mexico 525-546-6965; 525-546-4888 Europe, Middle East & Africa 31-2065-43300; 31-2065-34320 Asia Pacific & Australia 65-485-3595; 65-485-4980 Japan 81-3-5462-2904; 81-3-3462-2979 Seagate, Seagate Technology and the Seagate logo are registered trademarks of Seagate Technology, Inc. SeaFAX, SeaFONE, SeaBOARD, SeaTDD, SeaNET, Medalist and DiscWizard are either trademarks or registered trademarks of Seagate Technology, Inc. or one of its subsidiaries. All other trademarks or registered trademarks are the property of their respective owners.